Privacy Policy

1. Introduction

Deal & Chill CRM Ltd. ("we", "our", "Deal & Chill") is committed to protecting the privacy of our CRM platform users. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The controller of your personal data is:

3. Data We Collect

We collect the following categories of data:

• Identification data: first name, last name, email address, phone number
• Business data: company name, position, business address
• Technical data: IP address, browser type, operating system
• Usage data: login history, system activity

4. Purpose of Data Processing

We process your data for the following purposes:

• Providing CRM services and managing user accounts
• Service-related communication
• Improving and optimizing our platform
• Direct marketing (with consent)
• Fulfilling legal obligations
• Security and abuse prevention

5. Legal Basis for Processing

We process data based on:

• Contract performance (providing CRM services)
• User consent (marketing, cookies)
• Legitimate interest (security, analytics)
• Legal obligation (accounting, taxes)

6. Data Sharing

We do not sell your personal data to third parties. We may share data with the following categories of recipients:

• IT and hosting service providers (AWS, Google Cloud)
• Payment processors
• Analytics services (Google Analytics)
• Law enforcement (upon legal request)

7. Data Security

We employ advanced security measures, including:

• AES-256 encryption for data at rest
• TLS 1.3 protocol for data transmission
• Two-factor authentication (2FA)
• Regular security audits
• Backups and disaster recovery

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectification of inaccurate data
• Erasure of data ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at: contact@skillandchill.com

9. Cookies

We use cookies to improve platform functionality and analyze traffic. More information in our Cookie Policy.

10. Data Retention

We retain personal data for the period necessary to fulfill the purposes for which it was collected, or as required by law (minimum 5 years for accounting data).

11. Policy Changes

We reserve the right to update this Privacy Policy. We will notify users of significant changes via email or system notification.

12. Contact

For matters regarding personal data protection, contact us: